Privacy Policy for SofaVendors.com

Last Updated: 03-03-2026

Introduction

Welcome to SofaVendors.com (“Website”, “Platform”, “we”, “our”, or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use SofaVendors.com.

This policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), the Data Protection Act 2018, and applicable privacy laws.

By using SofaVendors.com, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

SofaVendors.com operates an online platform that allows users to browse, compare, purchase, or inquire about sofas, furniture, home furnishings, and related products from participating vendors.

Data Controller

Business Name: SofaVendors.com
Email: privacy@sofavendors.com
Address: [Insert Registered Address]

Information We Collect

Information You Provide

We may collect:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address
  • Account information
  • Messages sent through contact forms
  • Order and transaction information

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Referral sources
  • Session information
  • Cookie identifiers
  • Advertising interaction data

Vendor Information

If you register as a vendor, we may collect:

  • Business name
  • Business address
  • Tax information
  • Payment details
  • Product listings
  • Customer service communications

How We Use Your Information

We use personal information to:

  • Operate and maintain the website
  • Process purchases and enquiries
  • Facilitate communication between customers and vendors
  • Improve platform performance
  • Personalise user experiences
  • Prevent fraud and abuse
  • Display advertising
  • Analyse website usage
  • Meet legal obligations

Legal Basis for Processing

We process personal information under one or more of the following legal bases:

  • Consent
  • Contractual necessity
  • Legitimate interests
  • Legal obligations
  • Protection of vital interests where applicable

Advertising

SofaVendors.com may display advertisements and sponsored content.

Advertising partners may use cookies, pixels, and similar technologies to:

  • Deliver relevant advertisements
  • Measure advertising effectiveness
  • Prevent repeated advertisements
  • Understand user interests
  • Improve advertising performance

Personalised advertising will only be used where legally permitted and, where required, after obtaining your consent.

Analytics

We may use analytics services to understand website performance and visitor behaviour.

Analytics data may include:

  • Website traffic statistics
  • Device information
  • Visitor interactions
  • Conversion tracking

Where required by law, analytics cookies are only activated after consent.

Sharing Your Information

We may share information with:

  • Furniture vendors listed on the platform
  • Payment service providers
  • Delivery and logistics providers
  • Website hosting providers
  • Analytics providers
  • Advertising partners
  • Professional advisers
  • Law enforcement or regulators where required

We do not sell personal information to third parties.

International Data Transfers

Some service providers may process information outside the United Kingdom or European Economic Area.

Where transfers occur, we implement appropriate safeguards including:

  • Standard Contractual Clauses
  • Adequacy decisions
  • Other lawful transfer mechanisms

Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Complete transactions
  • Resolve disputes
  • Comply with legal obligations
  • Enforce agreements

Retention periods vary depending on the type of information.

Security

We use reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Disclosure
  • Alteration
  • Loss
  • Misuse

However, no internet transmission method can be guaranteed completely secure.

Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with a supervisory authority

UK users may contact the Information Commissioner’s Office (ICO).

Children’s Privacy

SofaVendors.com is not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page along with an updated revision date.

Contact Us

For privacy-related questions, requests, or complaints:

Email: privacy@sofavendors.com

Address:

Sofa Vendors

Unit 9 Wilton Industrial

Batley 
WF17 8NN

United Kingdom

Customer service contact

hello@sofavendors.com